Hosted CRM

 

Why choose Microsoft Dynamics CRM?

For a business that wants to grow and succeed, few things matter more than connecting with customers. But adopting CRM software has been difficult for many organisations, since it can be complex and difficult to learn. Employees can sometimes even resist adopting CRM software because it forces change in their work routines.

Microsoft has brought CRM software into a new era with Microsoft Dynamics CRM. It is a flexible solution that works the way a company works, adapting to each business culture with its unique way of responding to customers.

Even if your sales processes are quite complex, this software can help you make better business decisions. It has easy-to-use features and capabilities to help you improve sales and marketing – whether by targeting new customers, managing marketing campaigns, or supporting sales activities.

The Microsoft Dynamic CRM software user interface is designed to integrate with Outlook. That’s why it’s intuitive to use, and training is simple too. In fact, it’s easier to learn than any other product on the market.

You can be in touch with your customers even when you’re out of the office. You can run your CRM software in your browser or in Outlook, online or offline. All these options are included in our service package.

Apnet and XE2 are Microsoft Gold Certified Partners. We have designed and delivered a scalable hosted Exchange platform, incorporating Microsoft CRM. This frees you from needing any messaging systems on-site as XE2 manages and maintains both services.

 

Feature list

Microsoft Dynamics CRM 4.0 is a fully integrated system that gives you the capability to easily create and maintain a clear view of customers from first contact through purchase and post-sales.

  • Marketing

    More informed marketing investments and segmented customer marketing, via a workflow-driven model:

    • campaign planning and execution
    • data extraction and cleansing
    • analytics and reporting
    • marketing / sales collaboration tools


  • Sales

    Get more leads and close more business:

    • lead and opportunity management
    • account and contact management
    • forecasting and sales analytics
    • quick access to products, pricing and quotes


  • Customer service

    Provide more value to customers:

    • account and contact management
    • product and contract management
    • service scheduling
    • workflow across teams and groups
 View Acrobat PDF Datasheet

 

 

Learn more...

- Hosted Exchange

- Hosted CRM

- Hosted SharePoint

- XE2